All LaClair orders will be beautifully packaged and ready for gift giving! All items are carefully wrapped up to ensure safe delivery.

• Canada: within 2-8 estimated business days, shipped via Stallion Express Tracked mail
• United States: within 4-6 estimated business days, shipped via Stallion Express Tracked mail

• Non-quality related returns or exchanges are not accepted.
• In case of damaged items, please take a photo of the damaged product along with its packaging and provide it to our customer support team for assessment.
• If the issue is not caused by the customers, please return the product along with its packaging.
• We will provide a full refund once the returned item is received and inspected.

• Keep your jewelry dry.
• Store your jewelry properly.
• Avoid contact with chemicals.
• Clean your jewelry regularly.
• Get your jewelry professionally cleaned.
• Check your jewelry regularly.